Technology

Holiday Highlights: New York City Window Displays

Holiday Highlights: New York City Window Displays 1440 428 Nicole Faccinto

Every year New York City’s finest department stores and retailers spend months meticulously crafting a vision for their holiday window displays. From materials to mechanics every intricate detail is planned…

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Brands Transforming the Future of Customer Experiences

Brands Transforming the Future of Customer Experiences 1440 428 Chute Gerdeman

Legendary UCLA coach John Wooden once said, “It’s the little details that are vital. Little things make big things happen.” His words don’t just apply to the court, but also…

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Ghostbusters Virtual Reality

A Tale of Two Virtual Realities

A Tale of Two Virtual Realities 1440 428 Chute Gerdeman

We’re always looking for ways to energize digital and projected experiences, taking them to a grander level, because even digital can fall flat and feel cold at times. So, I…

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Cité Mémoire: A Projection of Montréal

Cité Mémoire: A Projection of Montréal 1440 428 Mary Lynn Waite

Cité Memoire is a digital installation integrated into the neighborhood of Old Montreal…

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Inside Sonos

Brick-and-Mortar as Brand Marketing

Brick-and-Mortar as Brand Marketing 1440 428 Chute Gerdeman

Over the last decade retailers have feared the threat that online only brands posed to brick-and-mortar’s relevance. You’ve heard the headlines “Brick and Mortar is Dead.” Meanwhile we’ve simultaneously witnessed…

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Evan Williams Bourbon

Exploring the Spirit of the Evan Williams Bourbon Experience

Exploring the Spirit of the Evan Williams Bourbon Experience 1440 428 Mary Lynn Waite

There was a time in my life I thought I didn’t like bourbon…

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NeoCon 2016

NeoCon 2016 Highlights

NeoCon 2016 Highlights 1440 428 Chute Gerdeman

NeoCon, which takes place annually at the Merchandise Mart in Chicago, IL is three days full of classes, keynotes, and the opportunity to see the latest and greatest from almost…

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From Mass to Membership: Retail Gets Personal

From Mass to Membership: Retail Gets Personal 1440 428 Chute Gerdeman

For years online brands like Netflix and Amazon have championed the ability to make personal recommendations based on data analysis. Online retailers quickly adopted a similar model in hopes to…

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New York City View

New York Retail Roundup

New York Retail Roundup 800 600 Elaine Evans

While I was recently in New York I had some time to check out new retail…

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Ordering Kiosks

From Customer Service to Self-Service: Automating the Restaurant Experience

From Customer Service to Self-Service: Automating the Restaurant Experience 1440 428 Chute Gerdeman

From increasing minimum wage and concerns over labor costs to creating a customized experience and a desire for faster service, technology is forcing its way into some of the most…

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HOW WE THINK SETS US APART

A collection of insights research and observations across retail, restaurant, c-store and grocery. Helping brands provide a better experience for their customers. Enjoy.

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