Customer Service

Restaurants Shift to Support Community

Restaurants Shift to Support Community 1440 428 Chute Gerdeman

In this new, social-distanced society, restaurants and bars have been hit the hardest. Sad, empty dining rooms, resulting from the mandatory shut down, has caused many to reduce staff and…

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Welcome to New York, Nordstrom

Welcome to New York, Nordstrom 1440 428 Amanda Seevers

“New York doesn’t need another retailer, but it needs a Nordstrom,” said John Bailey, Senior Public Relations Manager at Nordstrom. After visiting the massive 7 story, 320,000 square foot, West…

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Why Ecommerce Needs a Brick-And-Mortar Presence

Why Ecommerce Needs a Brick-And-Mortar Presence 800 611 Chute Gerdeman

Not too long ago industry experts challenged that brick and mortar retailers had something to fear from ecommerce brands that only maintained an online presence. Times have changed and it’s…

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Customer service personal note | Chute Gerdeman - award-winning retail design and branding.

Customer Service on a Personal Note

Customer Service on a Personal Note 800 375 Chute Gerdeman

Handwritten thank you cards…do you remember them? Handwritten anything for that matter? In times when tech rules, it seems as though personal touches have all but disappeared. Lately, though, I’ve…

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HOW WE THINK SETS US APART

A collection of insights research and observations across retail, restaurant, c-store and grocery. Helping brands provide a better experience for their customers. Enjoy.

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Columbus, OH 43215 USA
+1 614 469 1001
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